Unsliven Bridge Farm Terms and Conditions

We know no one likes reading terms and conditions but we need to make sure we are protecting both you and Us, so put your feet up and take some time to read our small print before making your booking. If you have any questions at all please contact us on 07921 138696 and have a chat with us about them. Please read them carefully as they contain important information you need to know before you book. Once you have done this please sign and return the Terms and Conditions.

1. Definitions

1.1 When the following words with capital letters and underlined, are used in these Terms, this is what they will mean:

  • Unsliven Bridge Farm: Privately owned by Lisa & Nicholas Hunt. All communication for Unsliven Bridge Farm is handled by accounts@yorkshirepremiumcottage.co.uk.
  • Cautionary Deposit: a cautionary deposit payable to Lisa and Nicholas Hunt 10 days prior to the Commencement Date completing the Booking in accordance with condition 3.3 which shall be an amount of £350 pursuant to the House Conditions;
  • Booking: the booking of the Property by You in accordance with condition 3, subject to these Terms and Conditions and the House Conditions;
  • Cancellation: a cancellation of the Booking Agreement in accordance with these Terms and Conditions;
  • Booking Agreement: an agreement between the Owner and You for the letting of the Property;
  • Commencement Date: the date from which You have booked the Property;
  • Deposit: a deposit of 1/3 of the total Rental Fee, payable by You to Lisa & Nicholas Hunt in accordance with Condition 4.5 when making a Booking;
  • Due Date: 6 weeks prior to the Commencement Date;
  • House Conditions: any special terms that Lisa & Nicholas notifies to You that the rental of the Property shall be subject to;
  • Late Departure Fee: an amount equivalent to any and all costs incurred by Lisa & Nicholas Hunt as a result of Your late departure from the Property, including (but not limited to) charges incurred as a result of cleaners, staff and 3rd party contractors being prevented from accessing a Property at the departure time;
  • Owner: the owner of the Property;
  • Property: Unsliven Bridge Farm
  • Rental Fee: the fee payable by You for the use of the Property;
  • Rental Period: the period which the Property is let to You in accordance with the terms of the Booking Agreement and the House Conditions;
  • Terms: the Terms and Conditions set out in this document; and
  • You: the person or persons making the Booking.
  • We/Us: Lisa & Nicholas Hunt
  • Where the words ‘writing’ or ‘written’ are used in these Terms, this will include e-mail unless stated otherwise.

2. Lisa & Nicholas’s contract with You

2.1 Please ensure that You read these Terms carefully, and check that the details You provide in accordance with clause 3 are complete and accurate, before You sign. If You think there is a mistake or require any changes, please contact Us discuss.  We will confirm any changes in writing.

3. Making a Booking

3.1 Bookings may be made by telephone, email or via the Yorkshire Premium Cottages website at www.yorkshirepremiumcottages.co.uk

3.2 Where a Deposit is payable in accordance with condition 4.5 and We do not receive the Deposit within 3 days of the provisional Booking being made, we reserve the right to cancel Your Booking and re-advertise the Property.

3.3 When making Your Booking You must specify the maximum number of people that will be staying at the Property and then, a month prior to your stay, provide information about each member of the party including their names, ages, home address and email addresses of any adult guest. If there are a change of details with regards to which individuals are attending, this must be sent via email and will only be confirmed once you receive conformation from Unsliven Bridge Farm. Where any person not listed on the booking form is found to be staying at or visiting the Property, We, have the right to immediately terminate the Booking Agreement and remove You and the entire party from the Property without any refund of any monies you have previously paid including your Cautionary Deposit, or alternative accommodation being provided. If it is found that any false information has been given on the booking form or throughout the booking process, we will deny access with no rights to a refund. We reserve the right to order anyone who is intoxicated or who poses a risk to themselves, others and/or the Property to leave the Property with immediate effect.

3.4 When You submit a booking form, this does not mean that We have accepted Your Booking.  Our acceptance of Your Booking will take place as described in clause 3.5

3.5 Your Booking will not be complete until You receive a confirmation document.

3.6 We reserve the right to accept or refuse Bookings.

4. Payment

4.1 Payments can be made by cheque, bank transfer, debit card, Visa or Mastercard credit cards. Amex and Diners Club cards are not accepted. 

4.2 There will be no surcharge for payment made by credit card.

4.3 Cheques must be made payable to Lisa Hunt.

4.4 The prices agreed on the Booking Agreement include VAT. However, should an increase occur, this will be reflected in an increase in the final payment for all Bookings. 

4.5 A Deposit will only be payable when making a Booking more than 6 weeks prior to the Commencement Date. If a Booking is 6 weeks or less before the Commencement Date, full payment of the Rental Fee is required along with any Cautionary Deposit.

4.6 We may request a Cautionary Deposit pursuant to the terms of the House Conditions.

4.7 Where a Deposit has been paid in accordance with condition 4.5, payment of the balance of the Rental Fee must be made by the Due Date.

4.8 If You fail to pay the balance of the Rental Fee, and/or with the Cautionary Deposit (if requested) by the Due Date, We reserve the right to re-let the Property You have booked and retain any Deposit We have received.

5. Booking changes by You

5.1 Once a Booking has been accepted and confirmed by Us in accordance with condition 3, the Booking can only be changed:

a) with the prior written agreement from Us and

b) by no later than the Due Date.

5.2 We reserve the right to charge an administration fee of £40 per change made to a Booking. Any administration fee that becomes payable must be paid before the Due Date, or if the Due Date has elapsed before the Commencement Date.

5.3 Changes to the Commencement Date may result in the Cancellation of Your initial Booking and the creation of another. In these circumstances, We reserve the right to charge the cancellation charges which are set out in condition 6.3.

6. Cancellation by You

6.1 You may cancel Your Booking at any time by sending written notice to Lisa Hunt, Bella Vista, Hartcliffe Road, Penistone, Sheffield, S36 9FN or by email to hello@yorkshirepremiumcottages.co.uk. Once written conformation is received back to You from the Us, the booking will be cancelled. 

6.2 Where You cancel Your Booking in accordance with this condition 6.1 the cancellation charges set out in condition 6.3 will apply.

  1. In the event of a Cancellation by You:

a) if cancelled after the Due Date and We are unable to re-let the Property for the whole of the Rental Period, You will have to pay the Rental Fee in full (minus any Deposit and Cautionary Deposit paid); or

b) if cancelled after the Due Date and We are able to re-let the Property for the whole or part of the Rental Period, You will have to pay the difference between Rental Fee and the fee obtained by Us for the whole or part of the Rental Period (minus any Deposit and Cautionary Deposit paid).

6.4 If You cancel this Booking Agreement for any reason at any time, the Deposit is non-refundable., unless you cancel Your Booking within the first 7 days after Your Booking Agreement is confirmed. 

6.5 Cancellation insurance is not compulsory, but we strongly recommend insurance to protect you in the event that you need to cancel your booking.

7. Property Availability 

7.1 The House Conditions set out the check-in and check-out times applicable to the Property.

7.2 Where You fail to vacate the Property in accordance with the House Conditions, We reserve the right to charge You the Late Departure Fee.

7.3 If for any reason beyond our control the Property is not available on the date booked, or the Property becomes unsuitable for letting We may:

a) cancel the Booking and refund all payments made by You in full (including the Rental Fee and any Deposit or Cautionary Deposit); or

b) find You an alternative Property.

We reserve the right to cancel a booking and return all payments made in full.

7.4 We cannot be held responsible for the breakdown of mechanical equipment within the hot tub which may affect you using this facility, nor for the failure of public utilities such and water, gas and electricity and we will have no further liability to you. 

8. Use of Property

8.1 Specific terms relating to the use of the Property, including the number of permitted guests, types of use and noise are set out in the House Conditions. If the property or its grounds is used for anything other then what is stated on your Booking Agreement, We reserve the right to immediately terminate the Booking Agreement and remove You and the entire party from the Property without any refund of any monies you have previously paid including your Cautionary deposit, or alternative accommodation being provided.

8.2 We reserve the right to refuse You access to the Property and/or to terminate the Booking Agreement if the House Conditions are breached.

8.3 We do not permit You to use of the following items: fireworks, smoke machine, party poppers, Chinese lanterns, silly string, strobe lighting, dry ice machines or any flammable or potentially dangerous substances/equipment.  If You do not comply to this condition, We will charge You £1000.

8.4 We prohibit outdoor music after 9pm, any outdoor music must be approved by the Us in writing. Any entertainment must be approved by Us before the booking of the Entertainment by the You. Levels of noise must be controlled at all times. We, who are the sole arbitrators of what may be deemed to be a public nuisance, may require noise levels to be lowered, which You agree to accept. We can reduce the volume or terminate the entertainment at any point.

8.5 . The Hot Tub rules that are stated in the House Conditions must be adhered to. Failure to do so may result in the closure of the Hot tub and a termination of using its facility.

9. The Letting

9.1 The letting confers upon You the right only to occupy for a holiday within the meaning of Schedule 1, Paragraph 9 of the Housing Act 1988, unless otherwise agreed in writing. 

10.Your obligation

10.1 You agree:

a) not to enter the Property before the check-in time specified in the House Conditions on the Commencement Date unless otherwise agreed by Us in writing.

b) to vacate the Property by no later than the check-out time specified in the House Conditions on the agreed day of departure unless otherwise agreed by Us.

c) to pay for any losses or damages to the Property, caused by You or a member of Your party (reasonable wear and tear excluded);

d) to take good care of the Property, including but not limited to its grounds, furnishings, bedding, pictures, kitchen equipment and other fixtures and fittings during Your stay and to leave it in a clean and tidy condition at the end of the Rental Period. Should We be dissatisfied with the condition of the Property upon Your departure, You will be liable for any charges associated with additional cleaning (such as the need to replace stained bedding, replacement or furnishings or removal of unwanted items) or for damage caused during Your stay;

e) to permit Us reasonable access to the Property for the purposes of inspection, maintenance or repairs;

f) not to part with possession of the Property, or share it, except with the members of the party confirmed in the Booking;

g) not to sell or transfer the Booking to another party without our written agreement;

h) not to have anyone, other than those detailed on the Booking, staying at or visiting the Property. If guest numbers are exceeded, We have the right to immediately terminate the Booking Agreement and remove You and the entire party from the Property without any refund of any monies you have previously paid including your Cautionary Deposit,

i) to respect the well-being of those occupants of adjoining or nearby properties, our staff, and the Owners and not to cause any annoyance or become a nuisance. Complaints from adjoining or nearby occupants, our staff and Owners regarding Your behavior may result in Us, requiring You to leave the Property immediately without a refund of any monies paid by You.

J) You must comply in all respects with the conditions, requirements and regulations of the local authority, local licensing authority and fire authority and all laws which may relate to the Property and should not cause or permit any act or behaviour which would or might constitute a breach of any statutory provision, order or requirement.

k) not bring any narcotic, illegal, dangerous or hazardous items into the Property or its premises. We reserve the right to order any persons found to be in possession or handling such items to leave the Property and its premises with immediate effect.

l) not to have anyone at the Property who is intoxicated or poses a risk to themselves, others and /or the Property. 

m) accept responsibility and liability for use of the Internet including views expressed, damage caused by infections or viruses, and full personal responsibility for the downloading of illegal material. 

In the event of failure to comply with the above obligations, We reserve the right to terminate the Rental Period with immediate effect. In such instances, no monies will be refunded. The decision and discretion of Us is final. You shall indemnify Us against all loss or damage suffered by any person arising from equipment, and other items brought on or into the Property by You or a sub-contractor working on the Your behalf. You agree not to play music in the grounds after 9pm. 

10.2. We recommend that You take out Your own insurance to cover against any damages that may occur. You should ensure that any such insurance covers You for pre-booked UK self-catering holidays.

11. Payments for damages and return of Cautionary Deposit

11.1 Any damages, breakages or the need for additional cleaning that is discovered at the Property at the time of Your departure must be paid for upon departure. If any damages, breakages or the need for additional cleaning is discovered following Your departure, We will invoice You for those damages, breakages or additional cleaning and such invoices will be payable immediately upon Your receipt of them.

11.2 Where a Cautionary Deposit has been provided, We will deduct the cost of any damages, breakages or additional cleaning from the Cautionary Deposit and return the balance (if any) to You within 3 weeks of Your departure.  If the amount is greater than the Cautionary Deposit, You must pay for any amount which exceeds the Cautionary Deposit.

11.3 If guest numbers that are stated on your Booking Agreement are exceeded then We reserve the right to remove You and the entire party from the Property without any refund of any monies you have previously paid including your Cautionary Deposit

12. Liability

12.1 We accept no liability for any loss of income or revenue, loss of business, loss of profits or contract, loss of anticipated savings or for any indirect or consequential loss or damage of any kind, however arising, and whether caused by tort (including negligence), breach of Booking Agreement or otherwise, even if foreseeable.

12.2 Nothing in these conditions excludes or limits our liability:

  1. death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors;
  2. fraud or fraudulent misrepresentation; or
  3. breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

12.3 We accept no liability for complaints or concerns which relate to the Property or to the Property’s condition which You raise after Your departure from the Property. All complaints about the Property and the Property’s condition must be raised in accordance with condition 15.1.

12.4 In all cases, except for personal injury or death, the Owners liability to You for the total of all claims arising out of the letting is limited to the Rental Fee.

12.5 This Booking Agreement is between You and Us. No other person shall have any rights to enforce any of its terms.

12.6 All property and equipment belonging to You is at your own risk and must be removed at the end of Your Rental Period. We cannot guarantee the return of any items You have lost during your Rental Period. We will not accept any liability for any loss or damage of any equipment or property however or by whomever such loss or damage may be caused, including parked cars.

13. Pets

13.1 You must adhere to the pet policy as set out in the House Conditions.

13.2 Where the House Conditions provide consent to a pet at the Property, You agree to be responsible for cleaning the Property before Your departure so as to remove all traces of the animal being at the Property.

13.3 You will be responsible for any cleaning or other costs that are incurred by Us as a result of You failing to meet Your obligations under condition 13.2.

13.4 With the exception of assistance dogs and guide dogs, dogs are under no circumstances allowed on furnishings or in bedrooms.

14. No smoking policy

14.1 1 Smoking or Vaping is not permitted in the building. All Cigarette ends must be disposed of in the ashtrays provided. 

15. Complaints

15.1 Any complaints or concerns that You may have about the Property or the Property’s condition must be communicated to Us at the time the issue first comes to Your attention.

15.2 We will accept no liability for complaints or concerns raised by You which relate to the Property or to the Property’s condition which You raise after Your departure from the Property.

15.3 If a complaint is not resolved during the Booking, You should write to Us within fourteen days providing details and evidence relating to the complaint.

16. Website and advertisements

16.1 All information relating to the Property has been provided by Us. We check the information regularly but if anything is found to be incorrect please let Us know. 

17. Termination of the agreement

17.1 If You commit a breach of any of these conditions, We reserve the right to re-enter the Property and terminate the Booking Agreement with immediate effect and with no sums (of whatever nature) refunded to You.

17.2 Termination of the Booking Agreement pursuant to this condition 18 does not affect our other rights and remedies.

18. Changes to Terms

18.1 We may revise these Terms from time to time.

18.2 If We have to revise these Terms under clause 18.1, We will give You at least 1 week’s written notice of any changes to these Terms before they take effect. You can choose to cancel the contract in accordance with clause 6.

19. How We may use Your personal information

19.1 We will use the personal information You provide to:

  1. facilitate the Booking
  2. process Your payment for the Booking.
  3. The email address for Us is: hello@yorkshirepremiumcottages.co.uk

19.2 We have the right to share your information with Yorkshire Premium Cottages. Yorkshire Premium Cottages Ltd, is a company incorporated in England and Wales with company number 11634211 whose registered office address is at Bella Vista, Hartcliffe Road, Penistone, Sheffield, S36 9FN.

20. Jurisdiction and governing law

20.1. These Terms are governed by English law. You agree to submit to the non-exclusive jurisdiction of the English courts. However, if You are a resident of Northern Ireland You may also bring proceedings in Northern Ireland, and if You are a resident of Scotland, You may also bring proceedings in Scotland.

21. General

21.1 We may transfer their rights and obligations under these Terms to another organisation, and will notify You in writing if this happens, but this will not affect Your rights or our obligations under these Terms.

21.2 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

21.3 This Booking Agreement is personal to You and You cannot assign or transfer the rights or obligations under this Booking Agreement to any other person.  If We fail to insist that You perform any of Your obligations under these Terms, or if We do not enforce rights against You, or if We delay in doing so, that will mean that We have not waivered our rights against You and will not mean that You do not have to comply with those obligations. If We do waive a default by You, We will only do so in writing, and that will not mean that We will automatically waive any later default by You.

21.4 All notices given by either party shall be in writing and will be sufficiently served if delivered by hand or sent by post or emailed to the other party at the address set out on the Booking Agreement.  

21.5 We follow a non-smoking policy.

21.6 Prices are subject to review at any time and We reserves the right to alter prices without notice. This is not applicable to confirmed bookings. 

21.7 We reserve the right to add any new tax or levy imposed by lawful authority which was not known at the time the contract was made to all Bookings.

21.8 Please be advised we require all children under 16 to be supervised by an adult at all times

22.Covid 19.

22.1. If the Government guidelines enforce a premises closure for any reason out of our control you will be entitled to a full refund. Or if you prefer you can move your dates within a 12-month period, to dates of a similar value. 

22.2 If government legislation and restrictions stop you been able to travel or complete your stay with us, you will be entitled to a full refund. Or, if you prefer, you can move your dates within a 12-month period to dates of a similar value. 

22.2 If you are unable to complete your stay with us due to having Covid-19 or been advised to isolate, we would require you to send us a copy of your positive test result or proof from the NHS tracing app or similar, saying you have been in contact with someone who has tested positive for Covid-19. Therefore, you will be entitled to a full refund. Or if you prefer you can move your dates within a 12-month period, to dates of a similar value.

22.3 If you choose not to complete your stay with us, when we are open and able to accept guests, you will not be entitled to a refund or be eligible to move your dates. 

23. Disclaimer

23.1 We will not be deemed to be in breach of this Booking Agreement or otherwise liable to You in the event of the performance being rendered wholly or partially impossible due to circumstances. We reserve the right to apply reasonable control including, without limitation any act of God, any damage by fire, industrial action, inclement, weather, flood, lightening, electrical or mechanical failure, gas failure, omission by Government or local authorities or other competent authority, the act or omission of any party for whom the company is not responsible. This contract replaces any other preceding agreement, whether written or verbal, between the parties. The contact will be governed by and construed in all respects in accordance with the Laws of England and each party hereby submits to the nonexclusive jurisdiction of the English Courts. We recommend you purchase Wedding Insurance if appropriate to your circumstances.

I accept and agree to the above booking Terms and Conditions and our house conditions:

Client Signature   


Print Name

Venue Signature   


Print Name

Unsliven Bridge Farm’s House Conditions

Please take a moment to read through our house conditions. They help explain some of the cottages dos and don’ts.


We understand that sometimes accidents happen! Should you break anything please let us know immediately – if it is minor we usually won’t charge. If it’s a larger issue (e.g., the TV screen!) we would like to agree the cost with you before you leave to avoid any issues later. The amount will then be deducted from your good housekeeping bond. 

Smoking Policy

Smoking and vaping is not permitted in the house. Cigarette butts must be discarded in the cigarette boxes that you will find attached to the outer walls of the house. 

Please note that if cigarette butts are found in or around the grounds of the house then a charge will be incurred and deducted from your refundable bond. This will also apply if it is felt that cigarettes have been smoked inside the house.


We appreciate the importance of bringing along a man’s best friend (we have several dogs ourselves and take them on holiday too, so we understand) and that many your pets will be allowed on furniture in your own home. However, we ask that you DO NOT allow pets on sofas or beds. Over the course of the year hundreds of guests visit us and amongst those there are guests that maybe allergic to pet hair. We strive for all our guests to have as comfortable stay as possible and so to eliminate pet hair on furnishings we ask for all four of your pet’s paws to stay firmly on the floor. 

When leaving your best friend in the house alone we please ask that you use the dog crate provided to help contain any accidents. 

Please let us know if you would like a dog crate erecting prior to your arrival and of what size you would require. We will happily have this ready for your arrival. We are happy to check for you the size required for your breed of dog if you are unsure. 

At Unsliven Bridge Farm we accept 4 dogs.

Dog rocks and dog waste

Dog rocks – https://dogrocks.org/

We want the gardens to look as nice as possible for you and future guests, the dog rocks are intended to eliminate urine burn on grassed areas. We kindly ask that you clean up after your dog/dogs and pick up all waste left by them as this would be rather unpleasant for the next guests especially if they have children. Dog waste bags are also provided under the sink in the utility area. We find that it is best cleared up immediately to avoid forgetting about it.

It may be the case that if we do find that dogs have been on the furnishings or that dog waste is left in the grounds, a charge could be deducted from your good housekeeping bond. 


We know how important a good night’s sleep can be and we endeavour to provide you with the very best quality bed linen to experience that. However, we have had some guests that have left us with some pretty nasty stains… these include… wax crayon, felt tipped pens and even permanent marker pens! There has also been an array of what would appear to be food stuffs, such as pasta and curry sauce, egg yolk, chocolate, and boiled sweets stuck to linen, towels and throws. The worst offender has been tanning lotion and make-up. 

Sun cream, fake tan, make up, nail polish and hair dye can cause permanent damage to bed linen. We kindly ask that you do not allow these products to come into contact with bedlinen. Pen and felt tipped pens, spilt drinks and food stains can also cause permanent damage to bed linen. We kindly as that children are not allowed any of these in their bedrooms.

Costs to replace bed linen:

1 x pillow slip – £6.54

1 x king flat sheet – £43.56

1 x king duvet cover – £66.79

1 x single flat sheet – £26.13

1 x single duvet cover – £55.17

Should bedding be found in an unacceptable state whereby stains cannot be removed and returned to the 5 star standard you found it in upon your arrival then a charge may be incurred and deducted from your returnable bond.

Please note that we do not use feather or down duvets or pillows.

Guest Numbers

No party, event, or gathering may take place at the property which exceeds the maximum agreed occupancy numbers for the property without prior consent. This also includes visiting guests that are not sleeping at the property. Failure to adhere to this will result the owner terminating the hire of the property with no refund.

Leaving the Property

Please take special care to lock doors and windows each and every time you go out.


Your assistance with the correct recycling would be very much appreciated. Our Local Authority have a strict protocol in regards to recycling and making sure the correct item is placed in the correct bin. If this is not followed it could result in the bin not being emptied and or even a fine for us. We have left helpful reminders within the cottage to assist you with this and let you know what items go in which bins. 

Here is a helpful reminder:

Grey Bin – General rubbish 
Blue Bin – Cardboard and paper
Brown Bin – Plastic bottles and plastic containers. Please follow recycling instructions on the products and refrain from putting plastic bags and wrapping in this bin. Please could you wash out bottles and food containers. 
Purple Bin – Glass bottles and jars. Please could we ask that you wash the jars out. 
Red Bin – Tins and aluminium
Pink Bin – Used for dog waste and nappies

Your bin collection day is on a Tuesday, so we would appreciate it if you could empty your bins on a Monday evening ready us to put your bins out. Please do not put any food scraps, dirty or smelly rubbish in the recycling bins. Incorrect disposal of refuse is an unpleasant task for the housekeeper that takes up unnecessary time to correct and in addition, as previously stated will incur a charge from the Local Authority when items are not in the relevant bin – this charge will be transferred and deducted from your bond repayment. 

We check the outdoor bin daily when visiting the hot tubs and empty if necessary. Please empty the house bins regularly into the outdoor bins (there is no need to put the outdoor bins at the side of the road as we will attend to this).


We want to you have a safe and happy stay so we ask for safe supervision of children at all times.  Please take into consideration the following: 

  • Please supervise your children at all times
  • Please be aware of the steps around the grounds, an uneven level may pose a risk
  • Please use the gates accordingly at the top and bottom of the stairs

Septic Tank

Due to having a septic tank, please ensure you dispose of all sanitary wear in the paper bags provided. There will be signs in the bathrooms that will inform you were these are. There is a pedal bin in each bathroom for disposal of the paper bag. 

Cautionary Deposit

There is a cautionary deposit payable during your stay with us at the cottage. This is £350. It is a fully refundable deposit and will be returned to you within 7 working days of your departure providing that the cottage is left as you found it with no damages. 

Hot Tubs

Please take a moment to read through these Hot tub Dos and Don’ts; they are in place for your safety. The hot tub must not be used between the hours of 21:00 and 08:00. 


  • Shower thoroughly with water, no soap before using the tub to remove hair products, oils, creams, lotions, make-up, deodorants, tans etc… which will seriously affect the water quality if not removed (outdoor showers are available from late spring to early autumn, indoor showers to be used for the remaining seasons). Please ensure to shower in swimwear as laundering products also affect the water quality and note that if hot tubs become contaminated or are used inappropriately then the water will be drained and not reheated
  • Tie all long hair up securely in a bun to avoid hair becoming entangled in the suction inlet of the hot tub.
  • Take care when entering and exiting the tub to avoid slips
  • Supervise children at all times in the area of the tub
  • Use the toilet before entering the tub – not leaving the tub to use the toilet will seriously affect the water quality
  • Limit your time in the tub – to a maximum of 15 minutes to avoid dehydration and allow the chemicals to re-sanitize the tub (the tub can be used again after 15 minutes)
  • Consult your GP before using the tub if you are pregnant, suffering from any form of heart disease, circulation problems or any serious illness
  • If pregnant do consider that, soaking in a hot water for long periods can harm your foetus. Check the water temperature on the LED display before entering and do not enter the spa if hotter than 100 degrees F (38 degrees C) & do not stay in spa longer than 10 minutes
  • If you feel unwell/uncomfortable, dizzy or sleepy, or experience breathing difficulties, discontinue use of the tub & seek medical advice – spa heat can cause hyperthermia and unconsciousness
  • Replace the lid after use at all times
  • Drink plenty of water  to rehydrate. 


  • Don’t add anything to the tub – bubble bath, shampoo, gels, soaps, oils, salts, etc. will seriously affect the water quality & filter system. Please note that if hot tubs become contaminated or are used inappropriately then the water will be drained and not reheated
  • Don’t use the tub after a heavy meal, or while under the influence of alcohol
  • Don’t use the tub while using or after using any drug/medication that may cause drowsiness, sleepiness, or raise/lower your blood pressure
  • Don’t allow children under the age of 16
  • Don’t immerse your head or swallow the water – this can increase the risk of infection
  • Don’t place candles on the tub. Candles are not allowed in the property under any circumstances & candle wax can damage the filter system
  • Don’t use glasses – use only the plastic drinking glasses provided in and around the tub. Broken glass is almost invisible under water, any glass found in the vicinity of the tub will result in the tub being drained to check for glass and not reheated
  • Don’t use any electrical equipment in the vicinity of the of tub
  • Don’t sit, stand or lie on the tub lid – they are not designed to support a person’s weight
  • Don’t use in conjunction with substance or alcohol misuse – spa heat can cause unconsciousness
  • Don’t consume food when in the tub – to avoid water contamination or a blocked filter
  • Don’t allow dogs to go into the tub
  • Don’t exceed the maximum number of 6 people that the tub is designed for.